Does every family member need BeTidy Pro?

No, BeTidy Pro only needs to be taken out once per family or household.
Up to 5 additional profiles can be created in the family account.

Can I test BeTidy Pro for free?

Yes. Every variant of BeTidy Pro has a free 7-day trial period. If you no longer want to use BeTidy Pro, cancel the subscription 1 day before the trial period ends. To do this, go to “Pro” via the “Profile” tab and click on “Manage subscriptions” at the bottom.

How do I add family members?

Family members with their own smartphone
1. Create a new family profile.
2. Do you want the profile not to be able to be changed on the new device? Then activate restricted access when creating the profile.
3. Download the BeTidy app on the device and log in with the family account credentials.
4. Select the desired profile.

Family members without their own smartphone
1. Create a new family profile.
2. Use the profile switch at the top left. Select your desired profile here.

I didn't receive a code when I created my BeTidy account. What should I do now?

Please check the spam folder in your email inbox. Depending on the provider, the email with the verification code could also have ended up here. Please also check whether your mailbox still has free space.

On which devices can I use BeTidy?

You can use BeTidy on iPhones, iPads and Android devices.
You can find the link to the app on our website https://betidy.io.

Can I change the order of the rooms?

Yes. To do this, go to the edit icon in the “Home” tab at the top right. Long press on the three lines next to the respective room and move the lines as you wish.

How do I cancel BeTidy Pro?

To do this, go to “Pro” via the “Profile” tab and click “Manage subscriptions” at the bottom. You can now cancel your active subscription here.

How do I delete my BeTidy account?

You can delete your account in the app via “Profile” -> “Account settings” -> “Delete account”.